{"id":19,"date":"2026-11-13T23:21:54","date_gmt":"2026-11-13T23:21:54","guid":{"rendered":"https:\/\/papeterieteranga.com\/index.php\/faq\/"},"modified":"2026-11-13T23:21:54","modified_gmt":"2026-11-13T23:21:54","slug":"faq","status":"publish","type":"page","link":"https:\/\/papeterieteranga.com\/index.php\/faq\/","title":{"rendered":"Questions fr\u00e9quentes"},"content":{"rendered":"\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Comment trouver mes fournitures ?<\/summary>\n<p class=\"wp-block-paragraph\">Utilisez le catalogue, ses cat\u00e9gories, ses filtres et la recherche de produits.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Comment demander un devis ?<\/summary>\n<p class=\"wp-block-paragraph\">Indiquez votre structure, vos coordonn\u00e9es et votre besoin dans Demande de devis. Une pi\u00e8ce jointe PDF, JPEG ou PNG de 5 Mo maximum est possible si le stockage priv\u00e9 est configur\u00e9.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Quels sont les frais de livraison ?<\/summary>\n<p class=\"wp-block-paragraph\">Ville de Dakar uniquement : 2 000 FCFA, offerts d\u00e8s 50 000 FCFA inclus pour les articles apr\u00e8s remises. Pour une autre ville, demandez un devis.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Comment payer ?<\/summary>\n<p class=\"wp-block-paragraph\">En esp\u00e8ces, par Wave ou Orange Money avec le livreur \u00e0 r\u00e9ception. Aucun paiement en ligne.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Comment suivre ma commande ?<\/summary>\n<p class=\"wp-block-paragraph\">Consultez Mon compte ou Suivi de commande avec le num\u00e9ro et l\u2019e-mail de facturation correspondant.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Les produits illustratifs peuvent-ils \u00eatre livr\u00e9s ?<\/summary>\n<p class=\"wp-block-paragraph\">Les produits et prix de d\u00e9monstration servent \u00e0 tester la plateforme. Une commande marqu\u00e9e d\u00e9monstration ne d\u00e9clenche aucune livraison r\u00e9elle et ses courriels de commande sont d\u00e9sactiv\u00e9s.<\/p>\n<\/details>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/faq.php","meta":{"footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/papeterieteranga.com\/index.php\/wp-json\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/papeterieteranga.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/papeterieteranga.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/papeterieteranga.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/papeterieteranga.com\/index.php\/wp-json\/wp\/v2\/comments?post=19"}],"version-history":[{"count":0,"href":"https:\/\/papeterieteranga.com\/index.php\/wp-json\/wp\/v2\/pages\/19\/revisions"}],"wp:attachment":[{"href":"https:\/\/papeterieteranga.com\/index.php\/wp-json\/wp\/v2\/media?parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}